Activ Financial staffs a support network that is available 24/7, spanning North America, Europe, and Asia. Our regional level 1 teams, which are located in New York, London, and Tokyo, can effectively field client inquiries related to data quality, application connectivity, and basic API functionality. They are complimented by regional level 2 and development support teams that possess expert knowledge of Activ infrastructure and all languages of our API. This combination allows us to deliver premium customer service on a global scale with unparalleled efficiency.
Client inquiries can be addressed via e-mail, phone or through our support page
Alternatively, we have the following regional numbers available:
HOURS OF OPERATION