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Database Administration
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Operations Support

 

 
Operations Support

Our full-time operations team manages our computer systems and communications infrastructure.  This support can be extended to your site to provide full management of your ACTIV solution.

Specific operations team functions include:

Network and Hardware
We can help to plan an optimum installation, including recommending hardware and operating systems and designing appropriate network architecture.

Installation and Rollout
We will pre-install software, integrate the system and perform pre-rollout QA activities.  We can also take care of scheduled maintenance and software upgrades depending on service level agreement.

Real-time Management and Monitoring
All ACTIV components support full remote management using secure console sessions.  Our systems generate a comprehensive set of performance and health statistics, enabling centralized real-time monitoring of both client-sited systems and ACTIV's own data centers.

 
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